Customer Queries

If the item you wish to order is currently out of stock, our website is typically updated within hours to reflect this change. Please be aware that unexpected delays in product availability from our suppliers may extend the waiting period beyond the initial estimate. Should this occur, we will promptly notify you to provide guidance.

If you do not find the specific size, color, sponge thickness, or handle shape you desire available on the product page, it signifies that the item has been discontinued. Unfortunately, it is no longer within our capacity to supply discontinued lines.